(USA) Store Lead (Non-Complex) - Wm, Management at Walmart

Mount Pleasant, Texas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to model excellent customer service and resolve customer needs, complaints, and issues within company guidelines
  • Skills in building relationships with associates for feedback and providing information to customers and associates
  • Capability to drive financial performance, including confirming budgeted sales, wages, and expenses; controlling expenses; creating budgets; and analyzing trends
  • Experience in community outreach, establishing relationships, representing the company, and promoting programs and events
  • Knowledge of facility operations, including merchandise presentation, pricing, signage, inventory levels, quality assurance, safety, and executing company programs
  • Proficiency in supervising, hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and developing associates
  • Ability to drive execution of business plans, identify needs, remove barriers, measure progress, and support continuous learning
  • Competence in promoting company policies, procedures, mission, values, ethics, integrity, and compliance, including use of the Open Door Policy
  • Skills in evaluating effectiveness of plans, consulting stakeholders, improving efficiency, and participating in community events
  • Commitment to building high-performing teams, embracing differences, and fostering a culture of belonging

Responsibilities

  • Direct and guide management and hourly associates on customer service approaches and techniques
  • Drive and ensure financial performance of the facility, assist store manager in expense control, create improvement plans and budgets, and analyze trends
  • Participate in and lead community outreach programs, build relationships, represent the company, and promote sponsored events and sustainability efforts
  • Direct facility operations, set service standards, develop merchandise presentation, maintain inventory, execute company programs, and oversee safety and quality
  • Provide supervision and development for management and hourly associates through hiring, training, mentoring, assigning duties, recognition, and delegation
  • Drive execution of multiple business plans and projects by identifying needs, communicating priorities, removing barriers, measuring progress, and developing contingencies
  • Supervise associates by selecting, training, mentoring, building team environments, setting expectations, evaluating performance, providing recognition, and coaching
  • Promote and support company policies, procedures, mission, values, ethics, and integrity through training, direction, and compliance enforcement
  • Ensure business needs are met by evaluating plans, consulting stakeholders, applying suggestions for efficiency, and supporting community outreach
  • Build high-performing teams, embrace diversity, create belonging culture, and provide opportunities for associates to thrive

Skills

Key technologies and capabilities for this role

Customer ServiceTeam LeadershipFinancial ManagementBudgetingInventory ManagementMerchandise PresentationCommunity OutreachOperations ManagementExpense ControlSales Forecasting

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location for this Store Lead role?

This information is not specified in the job description.

What key skills are needed for the Store Lead position?

Key skills include directing management and associates on customer service, driving financial performance through budgeting and expense control, facility operations management, providing supervision and development for associates, and executing business plans.

What is the company culture like for this role?

The culture emphasizes building team-based work environments, mentoring associates, community involvement, continuous learning, and modeling excellent customer service.

What makes a strong candidate for this Store Lead position?

Strong candidates excel in leadership by directing teams, achieving financial targets through budgeting and expense control, managing facility operations, developing associates via training and mentoring, and executing business plans while adapting to challenges.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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