(USA) Store Lead at Walmart

Indianapolis, Indiana, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to model excellent customer service and resolve customer needs, complaints, and issues within company guidelines
  • Skills in building relationships with associates for feedback and providing information to customers and associates
  • Experience in driving financial performance, including confirming budgeted sales, wages, and expenses; controlling expenses; creating budgets; analyzing trends; and forecasting
  • Capability to participate in and lead community outreach, establish relationships with key community individuals/groups, represent the company, and promote company programs/events
  • Knowledge of directing facility operations, including merchandise presentation, pricing, signage, inventory levels, executing company programs, quality assurance, safety, and operational reviews
  • Proficiency in supervising, hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and developing teams for company growth
  • Ability to drive execution of business plans/projects by identifying needs, developing plans, removing barriers, measuring progress, and adapting
  • Skills in promoting company policies, procedures, mission, values, ethics, integrity, compliance, and supporting the Open Door Policy
  • Experience evaluating plans/programs/initiatives, consulting stakeholders, improving efficiency/cost-effectiveness, and supporting community events
  • Commitment to building high-performing teams, embracing diversity, fostering belonging, and creating supportive workplaces

Responsibilities

  • Direct and guide management and hourly associates on customer service approaches and techniques
  • Drive and ensure financial performance of the facility, assist store manager in expense/wage control, create/implement improvement plans, and develop budgets
  • Participate in community outreach, encourage associate involvement, maintain community relationships, represent the company, and promote sponsored programs/events/sustainability efforts
  • Direct facility operations, set service standards, develop merchandise presentation, maintain inventory/pricing/signage, execute programs/initiatives, and oversee quality/safety reviews
  • Provide supervision and development for management and associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, and delegation
  • Drive execution of business plans/projects by identifying needs, communicating priorities, removing obstacles, providing resources, measuring/adjusting performance, and developing contingency plans
  • Supervise associates by selecting/training/mentoring, building team environments, establishing/evaluating performance, providing recognition/coaching, and promoting belonging
  • Promote and support company policies, procedures, mission, values, ethics, and integrity through training, direction, and compliance enforcement
  • Ensure business needs are met by evaluating plans/programs, consulting stakeholders, applying improvement suggestions, and participating in community outreach
  • Build high-performing teams, embrace differences, create belonging cultures, and provide opportunities for associates to thrive

Skills

Key technologies and capabilities for this role

Customer ServiceTeam LeadershipFinancial ManagementBudgetingInventory ManagementMerchandise PresentationCommunity OutreachOperations ManagementSales ForecastingExpense Control

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Is remote work available for the Store Lead role?

This information is not specified in the job description.

What key skills are needed for the Store Lead position?

Key skills include directing customer service, driving financial performance through budgeting and expense control, facility operations management, associate supervision and development, and community outreach.

What is the work environment like at Walmart for this role?

The role involves building a team-based work environment, mentoring associates, and participating in community outreach to emphasize the facility as part of the community.

What makes a strong candidate for the Store Lead position?

Strong candidates excel in leadership by modeling customer service, managing budgets and operations, developing associates through training and mentoring, and engaging in community relations.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

Land your dream remote job 3x faster with AI