Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating, and collaborating with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts
- Experience in modeling and demonstrating exceptional customer service standards, following the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach)
- Skills in reviewing and evaluating P&L statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Capability to provide supervision, hire, train, mentor hourly associates, assign duties, set expectations, provide recognition, promote a belonging mindset, and recruit qualified associates
- Ability to coordinate, complete, and oversee job-related activities, develop relationships with stakeholders, identify goals, build accountability, measure progress, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, standards of ethics, and integrity, including implementing action plans and supporting the Open Door Policy
- Commitment to Respect the Individual principles: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, attracting/retaining talent, empowering/developing talent
- Commitment to Act with Integrity: maintaining high standards of ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless actions
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating store operations, business initiatives, merchandising, company direction, and implementing business solutions
- Model exceptional customer service, manage/support initiatives, resolve customer issues, develop action plans for deficiencies, and provide process improvement leadership
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to achieve sales/profit goals and mitigate shrink
- Provide supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, recruiting for staffing needs
- Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability
- Ensure compliance with policies/procedures, support mission/values/ethics by implementing action plans, utilizing Open Door Policy, providing guidance on business processes
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Merchandising
Inventory Management
Training
Mentoring
Recruiting
Store Operations
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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