Clinical Programs Pharmacy Technician Representative
HumanaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail Pharmacy, HealthcareIndustries
Requirements
- Provides up-to-date expertise in pharmaceutical care, including processing and accurately dispensing prescription orders, counseling customers on health care and prescription medication needs, maintaining confidential information, and handling controlled medications and documentation
- Demonstrates expertise in developing, executing, and improving action plans by providing advice, aligning efforts to meet customer and business needs
- Builds relationships and partnerships with stakeholders, identifies business needs, determines processes, monitors progress, and adapts to changes
- Models and enforces proper customer service approaches, resolves customer issues within company guidelines
- Ensures compliance with company policies, procedures, ethics, integrity, legal regulations, loss prevention, safety controls, and quality assurance
- Administers immunizations and other Walmart programs in compliance with Board of Pharmacy statutes and regulations
- Creates a culture of patient care, safety, and accuracy; communicates expectations, holds others accountable for SOPs, ensures counseling on new therapies, analyzes improvements, promotes error reporting
- Fosters environment for healthcare compliance execution, trains on compliance initiatives, monitors billing, HIPAA, SOPs, utilizes auditing for improvements
- Embraces differences in people, cultures, ideas
Responsibilities
- Provide pharmaceutical care to customers, including processing/dispensing prescriptions, counseling, maintaining confidentiality and controlled medication documentation
- Provide expert advice and guidance to others on information and best practices, support alignment for customer/business needs
- Implement business solutions by building partnerships, identifying needs, carrying out processes, monitoring results, adapting to changes
- Model/enforce customer service techniques, resolve customer needs/complaints within guidelines
- Model compliance with policies/procedures/ethics, use Open Door Policy, assist others in application
- Analyze/interpret reports, implement/monitor loss prevention/safety/quality controls, oversee reviews, develop action plans, provide direction on programs/initiatives
- Maintain confidential information, documentation, records per company/state/federal guidelines
- Provide comprehensive patient care: process/dispense prescriptions, administer immunizations/programs per regulations
- Ensure quality patient care: set expectations, accountability for SOPs/quality/safety, counseling/documentation, analyze/improve team knowledge, promote error reporting/transparency, write action plans for root causes
- Ensure compliance execution: communicate/train/guide on initiatives, implement/monitor priorities, ensure billing/HIPAA/SOP adherence, audit for issues/improvements
Skills
Pharmaceutical Care
Prescription Processing
Medication Dispensing
Patient Counseling
Controlled Substances Management
Compliance
Customer Service
Loss Prevention
Regulatory Compliance
Inventory Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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