Account Director- Strategic CRO Accounts
H1Salary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerceIndustries
Requirements
- Comfortable working with all levels and teams within the organization, including executive leadership
- Experience managing a team
- Exceptional presentation skills
- Ability to build strategic roadmaps and business plans
- Seller obsessed and relationship driven
- Visionary always looking for ways to distinguish from the competition
- Thrives in constantly evolving, fast-paced, dynamic environments
- Results-oriented with a proven track record of leadership and taking ownership to produce exceptional results
- Builds trust quickly and leads by influence with the ability to translate to varied audiences
- Believes in and prioritizes the collective success of the team and is quick to jump in, help, mentor, and coach team members
- Creative and resilient, always looking for new ways to approach problems and drive business performance
- Enjoys the learning journey and likes working with manager and partners to continue adding to toolbox
- Preferred: 7+ years experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area (E-Commerce experience strongly preferred)
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Strong negotiation and interpersonal skills
Responsibilities
- Drive strategy and deliver growth in strategic priority categories
- Partner with senior executives and leaders across the organization to deliver on the strategy
- Manage Strategic Account Managers, working with them to build accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches
- Develop an assortment strategy and management for a specific category or department; follow processes and procedures for managing assortment quality; assist with development of lists of assortment needs; develop plans to address needs; record information used to assess assortment performance and opportunities
- Oversee business performance: Lead annual and quarterly business planning and performance tracking for category and direct reports' managed sellers; conduct deep dive analysis on issues affecting category business performance and implement corrective actions; drive performance against P&L levers including GMV and contribution profit
- Be a trusted advisor: Develop strong and trusting relationships with partners across the organization to solve issues, address pain points, and implement growth initiatives; employ a one team approach to accomplish business goals and drive win-win negotiations that establish credibility and trust
- Guide direct reports on delivering growth for managed sellers: optimize offer quality to maximize search optimization and discoverability; drive adoption of seller services; develop strategic marketing plans that drive incremental traffic and GMV; lean in as needed with sellers directly
- Work cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site, and Marketing to deliver best-in-class customer and seller experiences
- Build a team: Manage a team of strategic account manager(s); develop their skills and act as a mentor
Skills
Strategic Account Management
Account Planning
Performance Analysis
Inventory Insights
Product Launches
Strategic Roadmaps
Business Planning
Team Management
Leadership
Presentation Skills
Executive Communication
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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