Manager, Quality Improvement
HumanaSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, Supply ChainIndustries
Requirements
- Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
- Experience driving and implementing business plans to achieve facility goals (e.g., production, quality, safety) and operational improvements
- Skills in forecasting staffing, workload, and performance results to meet business demands
- Proficiency in preparing, reviewing, and analyzing business reports to identify operational improvements (e.g., production, quality, safety)
- Knowledge of monitoring and ensuring compliance with Logistics and company quality, safety standards, policies, procedures, and directives
- Ability to identify and resolve associate, customer, and supplier concerns using judgment or consulting others
- Supervisory and management experience with associates and leaders, including giving direction, monitoring performance, providing feedback, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
- Expertise in overseeing QA guidelines, procedures, and programs, including increasing building efficiencies, maintaining inventory integrity, corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking, reporting, close date product, and hazardous material processing
- Experience overseeing systems operations, including hardware/software maintenance, installation of new/replacement/additional systems, repairs, and development/troubleshooting with corporate partners, vendors, and Logistics Regional/Divisional Systems Managers
- Alignment with Walmart leadership behaviors: Respect the individual (builds teams, embraces differences, works collaboratively, attracts/retains talent); Act with Integrity (promotes ethics/compliance, selfless/humble/honest); Serve Customers/Members (delivers results, data-driven decisions); Strive for Excellence (curiosity/learning, continuous improvements, new technologies)
Responsibilities
- Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
- Forecast staffing, workload, and performance results to meet business demands
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
- Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others
- Supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, identifying training/development needs, providing learning/growth opportunities, teaching/supporting/modeling policies/procedures, and participating in hiring, promotion, coaching, teaching, and evaluation
- Oversee execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies, maintain inventory integrity, and ensuring systems/processes for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays tracking/reporting, close date product, and hazardous material processing
- Oversee execution of systems operations by ensuring appropriate hardware/software maintenance, installation of new/replacement/additional systems, necessary repairs on existing systems, and development/troubleshooting involving appropriate corporate partner Information Systems Division, vendor, Logistics Regional, and Divisional Systems Manager
Skills
Quality Assurance
Systems Management
Inventory Management
Logistics
Business Planning
Staffing Forecast
Performance Monitoring
Compliance
Safety Standards
Associate Supervision
Training Development
QA Procedures
Hardware Maintenance
Software Maintenance
Inventory Adjustments
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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