Ecommerce API/EDI Developer
Pipe17Salary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to assist management with supervision, including assigning duties, communicating goals and feedback, training associates, providing direction on member service, resolving complaints per company guidelines, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Knowledge of safety procedures, including conducting safety sweeps, forklift spotting and handling, hazardous materials disposal, steel standard guidelines, and reporting/correcting unsafe situations
- Experience overseeing ecommerce operations (e.g., Club Pick Up, Ship From Club), auditing feedback, resolving complaints, escalating issues, identifying trends, and implementing solutions
- Skills in supervising associates for ecommerce, including training, providing resources, assigning duties, feedback, goal communication, and ensuring coverage
- Capability to execute Sam's Club Pickup plan, update KPIs, audit orders, ensure equipment readiness, monitor strategy/goals, tour club for performance evaluation, train associates, and develop/evaluate metrics
- Proficiency in supporting CPU efficiency projects using KPIs, leadership insight, modeling picking/loading, executing improvements, identifying gaps, implementing solutions, and ensuring staffing
- Member service skills: acknowledging members, identifying needs, guiding on self-service tech, assisting purchases, locating merchandise, resolving issues, promoting products/services
- Maintenance skills for sales floor: handling claims/returns, zoning, stocking/organizing merchandise, setting up displays, cleaning, removing damaged goods, signing/pricing, identifying shrink/damages, securing fragile/high-shrink items
- Oversight of picking/staging club pickup orders per policy/procedures
- Ability to develop/communicate/implement processes by collaborating, analyzing data, monitoring progress, and addressing improvements
- Commitment to compliance with company policies, procedures, ethics, and integrity
Responsibilities
- Assist management in supervising associates by assigning duties, communicating goals/feedback, training on processes, providing member service guidance, resolving issues per guidelines, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating
- Maintain facility safety by conducting sweeps, following forklift/hazardous materials procedures, adhering to steel standards, and reporting/correcting unsafe situations
- Oversee ecommerce programs (e.g., Club Pick Up, Ship From Club) by auditing feedback, resolving complaints, escalating issues, identifying trends/causes, and supporting solution implementation
- Supervise ecommerce associates by training/providing resources, assigning duties, giving feedback, communicating goals, and ensuring pickup location coverage
- Execute Pickup plan by updating operations with KPIs, auditing orders, ensuring equipment readiness, monitoring strategy/goals, touring club, training associates, evaluating performance/processes/metrics
- Support CPU efficiency projects by using KPIs/insight to resolve gaps, modeling picking/loading, executing improvements, identifying/implementing solutions for productivity/quality, and ensuring staffing
- Provide member service: acknowledge members, identify needs, guide on tech/purchases, locate merchandise, resolve issues, promote products/services
- Maintain sales floor/merchandise presentation: handle claims/returns, zone/stock/organize, set up/clean displays, remove damaged goods, sign/price, identify shrink/damages, secure fragile/high-shrink items
- Oversee picking/staging of club pickup orders throughout the day per policy/procedures
- Develop/communicate/implement processes to meet business needs via collaboration, data analysis, progress monitoring, and improvement identification
- Demonstrate/promote/support compliance with policies, procedures, ethics/integrity by explaining/guiding/demonstrating application
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position full-time?
Yes, this is a full-time position.
What are the main responsibilities of the Personal Shopper Lead?
The role involves assisting management with supervising associates, supporting Sam's Club ecommerce programs like Club Pick Up, executing the Pickup plan, improving CPU efficiencies, and providing member service.
What supervisory duties does this role include?
Duties include assigning tasks to associates, communicating goals and feedback, training on processes, providing direction on member service, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Does this job involve working with ecommerce programs?
Yes, the position oversees operations of Sam's Club ecommerce programs such as Club Pick Up and Ship From Club, supervises associates supporting these programs, and executes the Pickup plan.
What experience is needed to succeed in this role?
Strong candidates will have supervisory experience with associates, knowledge of Sam's Club processes including ecommerce and Club Pickup, skills in training and coaching, and ability to ensure safety, member service, and policy compliance.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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