Ecommerce API/EDI Developer
Pipe17Salary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerceIndustries
Requirements
- Ability to assist management with supervision, including assigning duties, communicating goals and feedback, training associates, providing direction on member service, resolving complaints per company guidelines, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Knowledge of safety procedures, including conducting safety sweeps, forklift spotting and handling, disposing of hazardous materials, following steel standard guidelines, and reporting unsafe situations
- Experience overseeing ecommerce operations (e.g., Club Pick Up, Ship From Club), auditing feedback, resolving complaints, escalating issues, identifying trends, and implementing solutions
- Skills in supervising associates for ecommerce, including training, providing resources, assigning duties, feedback, communicating goals, and ensuring coverage
- Capability to execute Sam's Club Pickup plan, update KPIs, audit orders, ensure equipment readiness, monitor strategy, tour club for performance evaluation, train associates, and develop metrics
- Proficiency in supporting CPU efficiency projects using KPIs, modeling picking/loading, executing improvements, identifying gaps, implementing solutions, and ensuring staffing
- Member service skills: acknowledging members, identifying needs, guiding on self-service tech, assisting purchases, locating merchandise, resolving issues, promoting products/services
- Maintenance skills for sales floor: handling claims/returns, zoning, stocking, organizing, setting up displays, removing damaged goods, signing/pricing, identifying shrink/damages, securing merchandise
- Oversight of picking and staging club pick up orders per company policy
- Ability to develop, communicate, and implement processes by collaborating, analyzing data, monitoring progress, and addressing improvements
- Commitment to compliance with company policies, procedures, ethics, and integrity
Responsibilities
- Assist management in supervising associates by assigning duties, communicating goals/feedback, training on processes, providing guidance on member service, resolving issues per guidelines, ensuring compliance, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating
- Maintain facility safety by conducting sweeps, following forklift/hazardous material procedures, adhering to steel standards, and reporting/correcting unsafe situations
- Support Sam's Club ecommerce plan by overseeing operations (e.g., Club Pick Up), auditing feedback, resolving complaints, escalating issues, identifying trends, and aiding solutions
- Supervise associates in ecommerce programs through training, resources, duty assignment, feedback, goal communication, and coverage at pickup
- Execute Pickup plan by updating operations with KPIs, auditing orders, ensuring equipment readiness, monitoring strategy/goals, touring club, training associates, evaluating performance/processes, and developing/utilizing metrics
- Support CPU efficiency projects by using KPIs/insight to resolve gaps, modeling picking/loading, executing improvements, evaluating plans, identifying/implementing solutions, and communicating for staffing
- Provide member service: acknowledge members, identify needs, guide on tech/purchases, locate merchandise, resolve issues, promote products/services
- Ensure sales floor/merchandise maintenance: handle claims/returns, zone/stock/organize, set up/clean displays, remove damaged goods, sign/price, identify shrink/damages, secure merchandise
- Oversee picking and staging of club pick up orders per policy/procedures
- Develop/communicate/implement processes by collaborating with stakeholders, analyzing data, monitoring results, and addressing improvements
- Demonstrate/promote compliance with policies, procedures, ethics/integrity by guiding and modeling application
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position full-time?
Yes, this is a full-time position.
What is the work location for this role?
This information is not specified in the job description.
What are the key responsibilities that show required skills for this role?
The role requires skills in supervising associates, training on processes, ensuring compliance with policies, overseeing ecommerce programs like Club Pick Up, resolving member complaints, and maintaining safety and sales floor standards.
What is the company culture like based on this job description?
The culture emphasizes the Open Door Policy, member service excellence, safety compliance, process improvements, and supporting associates through training, feedback, and coaching.
What makes a strong candidate for the Personal Shopper Lead role?
Strong candidates have leadership experience in supervising associates, knowledge of ecommerce operations like Club Pick Up, ability to resolve member issues, ensure safety compliance, and drive process improvements.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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