Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Proficiency in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, developing action plans, and providing process improvement leadership
- Knowledge of reviewing and evaluating P&L (Profit & Loss) statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting to meet staffing needs
- Ability to coordinate job-related activities, develop relationships with stakeholders, support plans/initiatives, identify goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
- Alignment with leadership principles: Respect the Individual (build high-performing teams, embrace differences, foster belonging, work collaboratively, attract/retain talent); Act with Integrity (maintain ethics/compliance, model Walmart values, promote regenerative goals, selfless actions)
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, TourtoTeach, communicating/collaborating on store operations, technology, initiatives, merchandising, company direction, leading change efforts, setting expectations, implementing solutions, and communicating objectives
- Model exceptional customer service standards, manage/support initiatives (e.g., community programs), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality customer experience
- Drive financial performance/sales by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, developing action plans to mitigate shrink, and achieving sales/profit goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize associates, communicate consistently, promote belonging mindset, recruit/develop for staffing/growth
- Coordinate/complete/oversee job activities: develop stakeholder relationships, support customer/business plans/initiatives, identify/communicate goals/objectives, build/measure accountability/progress, identify/address improvements, demonstrate adaptability, promote continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes/practices
Skills
Team Leadership
Customer Service
Merchandising
Inventory Management
Budgeting
P&L Analysis
Training
Mentoring
Store Operations
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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