Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Proficiency in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, developing action plans, and providing process improvement leadership
- Knowledge of reviewing and evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to recruit and develop qualified associates to meet staffing needs and company growth
- Competence in coordinating job-related activities, developing stakeholder relationships, supporting plans, identifying goals, building accountability, measuring progress, addressing improvements, and promoting continuous learning
- Understanding of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., Respect the Individual, Act with Integrity)
- Full-time availability for overnight stocking coach role in non-complex management
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating on operations, initiatives, merchandising, and leading change efforts
- Model exceptional customer service, manage/support initiatives, resolve customer needs/complaints, develop action plans, and ensure high-quality customer experience
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to achieve sales/profit goals and mitigate shrink
- Provide supervision/development for hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting
- Coordinate/ complete/ oversee job activities by maintaining stakeholder relationships, supporting plans, communicating goals, building accountability, measuring progress, addressing improvements, and promoting learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity, implement action plans, utilize Open Door Policy, and provide guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide growth opportunities
- Work collaboratively, build relationships, communicate positively to motivate/influence
- Attract/retain talent, empower/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (e.g., belonging, waste elimination, local giving)
Skills
Team Leadership
Customer Service
Merchandising
Inventory Management
Budgeting
P&L Analysis
Training
Mentoring
Hiring
Shrink Control
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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