Programmatic Supervisor
BarkleySalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations and guidance for business solutions, and communicating business objectives effectively
- Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans for deficiencies, and providing process improvement leadership
- Capability to drive financial performance and sales by reviewing P&L statements, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Proficiency in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting to meet staffing needs
- Ability to coordinate, complete, and oversee job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity through action plans, utilizing Open Door Policy, and providing direction on business processes
- Commitment to "Respect the Individual" by building high-performing teams, embracing differences, creating belonging culture, providing growth opportunities, working collaboratively, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
- Adherence to "Act with Integrity" by maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (sense of belonging, eliminating waste, local giving), and acting selflessly
Responsibilities
- Lead and develop teams effectively through training, feedback, communication, and collaboration on store operations and initiatives
- Model exceptional customer service standards and support initiatives to ensure high-quality customer experiences
- Drive financial performance, sales, budgeting, expense control, merchandise presentation, inventory processes, and action plans for profit goals in designated store area
- Supervise, hire, train, mentor, assign duties to, recognize, and develop hourly associates while promoting belonging and meeting staffing needs
- Coordinate job-related activities, maintain stakeholder relationships, support business/customer needs, set/measure goals, and promote continuous improvement
- Ensure compliance with policies, procedures, ethics, and integrity standards, implementing action plans and supporting Open Door Policy
- Build high-performing, inclusive teams and foster a culture of belonging and respect for individuals
- Attract, retain, empower, and develop talent while recognizing contributions
- Maintain integrity, model company values, promote accountability, and support regenerative company goals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position full-time?
Yes, this is a full-time position.
What are the main responsibilities of the Overnight Stocking Coach?
The role involves leading and developing teams, modeling exceptional customer service, driving financial performance and sales in the designated store area, providing supervision and development for associates, and ensuring compliance with company policies.
What leadership skills are needed for this role?
Key skills include teaching and training associates, actively listening, communicating and collaborating with all levels, hiring and mentoring, setting clear expectations, and providing recognition.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences, promoting a belonging mindset in the workplace, and respecting the individual.
What makes a strong candidate for this Overnight Stocking Coach role?
Strong candidates demonstrate effective leadership in team development, customer service excellence, financial management skills, and a commitment to company values like ethics, integrity, and inclusivity.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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