Strategy & Operations Coach (VP+)
MentoSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and communicating via Tour to Teach
- Proficiency in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Knowledge of the One Best Way (OBW) service model to model exceptional customer service
- Experience managing customer service initiatives, resolving complaints/issues, developing action plans, and providing process improvement leadership
- Skills in reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes
- Ability to develop action plans to mitigate shrink and achieve sales/profit goals
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Experience recruiting and developing associates to meet staffing needs and company growth
- Ability to coordinate job-related activities, maintain stakeholder relationships, support plans/initiatives, set goals, measure progress, and promote continuous learning
- Commitment to ensuring compliance with company policies, procedures, ethics, integrity, and supporting the Open Door Policy
- Alignment with Walmart values: Respect the Individual (build high-performing teams, embrace differences, create belonging, attract/retain talent) and Act with Integrity (promote ethics/compliance, accountability, regenerative goals)
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, and communicating store operations, initiatives, merchandising, and company direction
- Introduce and lead change efforts, provide expectations/guidance for business solutions, and communicate objectives to teams
- Model/demonstrate exceptional customer service using OBW, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop action plans, and lead process improvements
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing shrink mitigation plans
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, promote belonging, and recruit for staffing/growth
- Coordinate/ complete/ oversee job activities: develop stakeholder relationships, support customer/business plans, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, utilize Open Door Policy, and guide business processes
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build trusting relationships, communicate positively to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, eliminate waste, local giving)
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Shrink Mitigation
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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