Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Expertise in leading change efforts, setting clear expectations, and implementing business solutions
- Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, and developing action plans for process improvements
- Financial acumen, including reviewing P&L statements, budgeting, forecasting, expense control, merchandise presentation, inventory management, and shrink mitigation
- Supervisory skills for hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to coordinate job-related activities, build stakeholder relationships, set goals, measure progress, and promote continuous learning
- Knowledge of company policies, procedures, ethics, integrity standards, and support for the Open Door Policy
- Commitment to Walmart values: Respect the Individual (building high-performing teams, embracing differences, fostering belonging, collaborating, attracting/retaining talent) and Act with Integrity (promoting ethics/compliance, accountability, regenerative goals)
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating store operations, and guiding business objectives
- Model exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, and implement action plans for improvements
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and achieving sales/profit goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize performance, promote belonging, and recruit for staffing needs
- Coordinate/oversight job activities: maintain stakeholder relationships, support plans/initiatives, set/communicate goals, build accountability, measure progress, and address improvements
- Ensure compliance with company policies/procedures, support mission/values/ethics, implement action plans, and guide on Open Door Policy application
- Build high-performing teams, embrace diversity, create belonging culture, collaborate effectively, attract/retain/develop talent, and promote integrity/ethics/compliance
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Shrink Mitigation
Performance Coaching
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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