Warehouse Supervisor
BondSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Proficiency in managing customer service initiatives, resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
- Knowledge of reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to recruit and develop qualified associates to meet staffing needs and achieve company growth
- Competence in coordinating/overseeing job-related activities, developing stakeholder relationships, supporting plans/initiatives, identifying goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Understanding of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
- Commitment to Respect the Individual: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, attracting/retaining talent, empowering/developing talent, recognizing contributions
- Commitment to Act with Integrity: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless actions
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, TourtoTeach, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, leading change efforts, setting expectations/guidance for business solutions, and communicating objectives
- Model/demonstrate exceptional customer service standards via OBW model, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop/implement action plans for deficiencies, provide process improvement leadership for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory flow/operations, developing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, consistent communication, promoting belonging mindset, recruiting/developing for staffing/growth
- Coordinate/complete/overssee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on business processes/practices
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work schedule for the Overnight Stocking Coach role?
This information is not specified in the job description.
What key skills are needed for this Overnight Stocking Coach position?
Key skills include leading and developing teams through teaching, training, and active listening; modeling exceptional customer service; driving financial performance by managing P&L, budgeting, and sales goals; and providing supervision, hiring, training, and mentoring to associates.
What is the company culture like for this role?
The culture emphasizes building high-performing teams, embracing differences, promoting a belonging mindset in the workplace, and upholding company mission, values, standards of ethics, and integrity.
What makes a strong candidate for the Overnight Stocking Coach position?
Strong candidates excel at team leadership and development, customer service, financial management including P&L and sales goals, associate supervision through hiring and mentoring, and fostering a belonging mindset while ensuring compliance with company policies.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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