Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and Tour to Teach methods
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing and supporting customer service initiatives, resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
- Knowledge of reviewing and evaluating P&L statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to coordinate and oversee job-related activities, develop relationships with stakeholders, support plans/initiatives, identify goals/objectives, build accountability, measure progress, address improvements, and promote continuous learning
- Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values
- Behaviors aligned with "Respect the Individual" (building high-performing teams, embracing differences, fostering belonging, collaborating, attracting/retaining talent) and "Act with Integrity" (maintaining ethics/compliance, modeling values, accountability, regenerative goals)
Responsibilities
- Lead and develop teams effectively by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on operations, utilizing technology/business initiatives/merchandising/company direction, introducing change efforts, providing expectations/guidance, and communicating objectives
- Model and demonstrate exceptional customer service standards, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop/implement action plans, and lead process improvements for high-quality experiences
- Drive financial performance and sales by reviewing P&L statements, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory flow/operations, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision and development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging mindset, and recruiting to meet staffing/growth needs
- Coordinate, complete, and oversee job-related activities/assignments by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing Open Door Policy, and providing direction/guidance on business processes/practices
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Inventory Management
Profit and Loss Analysis
Budgeting
Forecasting
Expense Control
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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