Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Ability to provide member service, including acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products/services
- Skills in maintaining merchandise presentation, such as stocking, setting up, cleaning, organizing displays, removing damaged goods, signing, pricing, and securing fragile/high-shrink items
- Knowledge of company policies and procedures for handling claims, returns, zoning, arranging/organizing merchandise, and identifying shrink/damages in the Optical area
- Capability to receive, stock, and organize merchandise using appropriate equipment, merchandising, and completing required paperwork/logs/documentation
- Proficiency in operating hardware like cash registers, processing purchases, payments, returns, refunds, and exchanges for various membership/payment types
- Expertise in selling optical products/services, including assisting with decisions, measuring/adjusting/repairing frames/lenses, completing eyewear/contact lens orders, verifying prescriptions, handling paperwork, collecting payments, and performing/recording optometric pretests
- Alignment with Walmart values: Respect the Individual (embrace differences, build teams, mentor others), Act with Integrity (high standards, accountability, selfless/honest), Serve Customers/Members (deliver results, reliable decisions), Strive for Excellence (curiosity, continuous improvement, adaptability)
Responsibilities
- Provide Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services
- Maintain merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise
- Maintain the Sales Floor in the Optical area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages
- Receive and stock merchandise in the Optical area, organize and maintain the Optical area by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation
- Operate hardware such as cash registers or related equipment, process member purchases, and assist in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types
- Sell Optical products and services by assisting Members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, identifying and verifying prescription information, completing and maintaining paperwork/forms and other required documentation, collecting payments for doctor services, and performing and recording results of optometric pretests
- Embrace differences, create inclusive culture, build teams, mentor others, maintain integrity/ethics, prioritize customers/members, drive continuous improvements, and support company goals
Skills
Optician License
Eyewear Fitting
Lens Adjustment
Optometric Pretests
Customer Service
Merchandise Stocking
Cash Register Operation
Prescription Verification
Contact Lens Orders
Sales Floor Maintenance
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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