(USA) Operations Manager - Floor at Walmart

Hopkinsville, Kentucky, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries

Requirements

  • Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Experience driving and implementing business plans to achieve facility goals (e.g., production, quality, safety) and operational improvements
  • Skills in forecasting staffing, workload, and performance results to meet business demands
  • Proficiency in preparing, reviewing, and analyzing business reports to identify operational improvements (e.g., production, quality, safety)
  • Knowledge of Logistics and company quality/safety standards, policies, procedures, and directives
  • Ability to identify and resolve associate, customer, and supplier concerns using judgment or consultation
  • Supervisory and management experience with associates and leaders, including direction, performance monitoring, feedback, training/development, hiring, promotion, coaching, teaching, and evaluation
  • Commitment to building high-performing teams, embracing differences, fostering belonging, working collaboratively, attracting/retaining talent, maintaining integrity/ethics/compliance, serving customers/members, and striving for excellence (as described in leadership behaviors)

Responsibilities

  • Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
  • Forecast staffing, workload, and performance results to meet business demands for area of responsibility
  • Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
  • Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
  • Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others
  • Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training/development needs, providing learning/growth opportunities, teaching/supporting/modeling policies/procedures, and participating in hiring, promotion, coaching, teaching, and evaluation
  • Demonstrate leadership behaviors: Build high-performing teams and culture of belonging; work collaboratively and communicate effectively; attract/retain/develop talent; maintain integrity/ethics/compliance; deliver customer-focused results using data; drive continuous improvements and adopt new technologies

Skills

Key technologies and capabilities for this role

Operations ManagementTeam SupervisionBusiness PlanningStaff ForecastingPerformance MonitoringReport AnalysisCompliance ManagementSafety StandardsQuality ControlTraining DevelopmentLeadershipStakeholder CommunicationProblem Resolution

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the location or remote work policy for this role?

This information is not specified in the job description.

What key skills are required for the Operations Manager role?

Key skills include communicating verbally and in writing, driving business plans to achieve goals in production quality and safety, forecasting staffing and performance, analyzing business reports, and supervising associates by providing direction feedback and development opportunities.

What is the company culture like at Walmart for this position?

The culture emphasizes respecting the individual by building high-performing teams, embracing differences, creating belonging, working collaboratively, attracting talent, and acting with integrity through high ethical standards, humility, and positive impact. It also focuses on serving customers with data-driven decisions and striving for excellence.

What makes a strong candidate for this Operations Manager position?

Strong candidates excel in supervising teams, implementing operational improvements, ensuring compliance with safety and quality standards, resolving concerns with judgment, and modeling Walmart's values like integrity, collaboration, and customer focus.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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