Supervisor, Operations (Event Processing)
Verra MobilitySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to initiate, direct, and participate in community outreach programs, including establishing relationships with key community individuals/groups and representing the company externally
- Knowledge of company policies, procedures, asset protection, safety controls, and quality assurance standards, with skills in analyzing reports and implementing action plans
- Experience in supervising, hiring, training, mentoring, evaluating, and developing hourly associates, including promoting a belonging mindset and providing feedback
- Proficiency in modeling exceptional customer service using the One Best Way (OBW) service model, resolving customer issues, and leading process improvements
- Skills in driving financial performance, including reviewing P&L statements, controlling expenses, forecasting budgets, and analyzing economic trends/community needs
- Ability to coordinate job-related activities, build stakeholder relationships, set goals, measure progress, and promote continuous learning/adaptability
- Commitment to company mission, values, ethics, integrity, and the Open Door Policy
Responsibilities
- Encourage and support associates/managers in community outreach, champion company-sponsored programs, events, and sustainability efforts
- Hold associates accountable for compliance, implement/monitor safety and asset protection controls, oversee operational reviews, and develop action plans for deficiencies
- Provide supervision/development for associates: hire, train, mentor, assign duties, evaluate performance, recognize achievements, set/communicate expectations
- Model/demonstrate customer service standards, manage initiatives, resolve complaints/issues, and implement action plans for high-quality customer experience
- Assist store manager in achieving sales/profit goals, control expenses, develop financial correction plans, and participate in budget forecasting
- Develop/maintain stakeholder relationships, support business/customer needs, identify goals/objectives, build accountability, and address improvement opportunities
- Ensure compliance with policies, support ethics/integrity standards, and utilize Open Door Policy in business processes
- Build high-performing teams, embrace diversity, foster belonging culture, work collaboratively, attract/retain talent, and hold self/others accountable to Walmart values
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the location or remote work policy for this role?
This information is not specified in the job description.
What key responsibilities require leadership skills in this role?
The role requires providing supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, evaluating performance, and promoting a belonging mindset.
What does the company culture emphasize in this position?
The culture emphasizes promoting a belonging mindset in the workplace, ensuring compliance with company policies, supporting company mission values and standards of ethics and integrity, and championing community outreach and sustainability efforts.
What makes a strong candidate for the Operations Manager role?
Strong candidates will have experience in supervising associates, driving financial performance, ensuring compliance and safety, leading community outreach, and modeling exceptional customer service.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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