(USA) Operations Manager at Walmart

Escondido, California, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to initiate, direct, and participate in community outreach programs
  • Skills in ensuring compliance with company policies, procedures, asset protection, safety controls, and quality assurance standards
  • Experience in supervising, hiring, training, mentoring, evaluating, and developing hourly associates
  • Proficiency in modeling and demonstrating exceptional customer service standards (e.g., One Best Way service model)
  • Capability to assist in driving financial performance, including reviewing P&L statements, controlling expenses, and budget forecasting
  • Competence in coordinating job-related activities, developing relationships with stakeholders, and promoting continuous learning
  • Commitment to building high-performing teams, embracing diversity, and fostering a culture of belonging
  • Ability to work collaboratively, communicate effectively, attract/retain talent, and act with integrity

Responsibilities

  • Encourage and support associates/managers in community outreach, establish relationships with community groups, and represent the company externally
  • Hold associates accountable, analyze reports, implement/monitor safety and operational controls, and develop action plans for deficiencies
  • Provide supervision/development for associates: hire, train, mentor, assign duties, evaluate performance, recognize achievements, and promote belonging
  • Model customer service standards, manage initiatives, resolve complaints, and implement process improvements
  • Assist store manager in achieving sales/profit goals, control expenses, and analyze trends for forecasting
  • Oversee job-related activities, support business initiatives, measure progress, and address improvement opportunities
  • Implement action plans for policy compliance, support Open Door Policy, and guide ethical business practices
  • Build teams, empower talent, recognize contributions, and maintain standards of integrity/ethics

Skills

Community Outreach
Compliance Management
Asset Protection
Safety Controls
Quality Assurance
Team Supervision
Hiring
Training
Mentoring
Performance Evaluation
Customer Service
P&L Analysis
Financial Performance

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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