Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), and communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations and guidance for business solutions, and communicating business objectives
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, developing action plans, and providing process improvement leadership
- Skills in driving financial performance, reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Proficiency in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging, and recruiting to meet staffing needs
- Ability to coordinate job-related activities, develop/maintain stakeholder relationships, support plans/initiatives, set goals, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
- Demonstrates "Respect the Individual" by building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating effectively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
- Demonstrates "Act with Integrity" by maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, participating in local giving, and acting selflessly
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and direction, introducing changes, setting expectations, and communicating objectives
- Model and demonstrate customer service standards (OBW), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans, and lead process improvements for high-quality experiences
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing plans to mitigate shrink and achieve goals
- Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging, and recruiting for staffing/growth needs
- Coordinate/ complete/ oversee job activities by building stakeholder relationships, supporting plans/initiatives, setting/measuring goals, building accountability, addressing improvements, adapting, and promoting learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on processes/practices
- Build high-performing teams, embrace differences, foster belonging, collaborate, build relationships, communicate impactfully, attract/retain/empower/develop talent, and recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, ensure accountability, support regenerative goals (belonging, waste elimination, local giving), and act selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Reduction
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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