(USA) GM Coach at Walmart

Columbus, Ohio, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Skill in introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives
  • Experience modeling/demonstrating exceptional customer service (One Best Way/OBW model), managing/supporting initiatives (e.g., store of the community, outreach), resolving customer issues, developing action plans for deficiencies, and providing process improvement leadership
  • Proficiency in driving financial performance/sales via reviewing P&L statements, budgeting/forecasting/controlling expenses, monitoring merchandise presentation/seasonal transitions/inventory flow/operations, and implementing action plans to mitigate shrink/achieve sales/profit goals
  • Capability to provide supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging mindset, recruiting/developing talent for staffing/growth
  • Competence in coordinating/overseeing job activities: developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability/continuous learning
  • Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
  • Leadership qualities: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating with impact/positivity, attracting/retaining talent, empowering/developing/recognition
  • Commitment to acting with integrity: maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, eliminating waste, local giving), acting selfless

Responsibilities

  • Lead and develop teams by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction, introducing/leading change, providing expectations/guidance, communicating objectives
  • Model/demonstrate customer service standards (OBW), manage/support initiatives (community programs), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies/process improvements
  • Drive financial performance/sales: review/evaluate P&L, manage budgeting/forecasting/expenses, monitor merchandise presentation/transitions/inventory/operations, develop/implement action plans for shrink mitigation/sales/profit goals
  • Supervise/develop hourly associates: hire/train/mentor, assign duties, set expectations, provide recognition, communicate consistently, promote belonging, recruit/develop for staffing/growth
  • Coordinate/oversee job activities/assignments: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build/measure accountability/progress, identify/address improvements, promote adaptability/learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity: implement action plans, utilize Open Door Policy, provide direction/guidance on processes/practices
  • Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
  • Work collaboratively, build trusting relationships, communicate to motivate/influence
  • Attract/retain talent, empower/develop, recognize contributions
  • Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selfless

Skills

Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Training
Mentoring
Hiring
Recruiting
Store Operations
Process Improvement

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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