Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Demonstrated exceptional customer service standards, following the One Best Way (OBW) service model
- Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
- Proficiency in driving financial performance: reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervision and development skills: hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and developing talent for staffing needs and company growth
- Ability to coordinate job-related activities: develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
- Alignment with "Respect the individual": build high-performing teams, embrace differences, create belonging culture, work collaboratively, build relationships, communicate with impact, attract/retain/develop talent
- Alignment with "Act with Integrity": maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals, act selfless/humble/self-aware/honest/fair/transparent
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/merchandising/company direction, leading change, setting expectations, and communicating objectives
- Model/demonstrate customer service standards via OBW, manage/support initiatives (e.g., community programs), resolve issues, develop action plans, and lead process improvements for high-quality customer experience
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, ensure merchandise presentation/inventory/operations, implement plans to mitigate shrink and achieve goals
- Provide supervision/development: hire/train/mentor associates, assign duties, set expectations, recognize performance, promote belonging mindset
- Coordinate/oversight activities: build stakeholder relationships, support plans/initiatives, set/communicate goals, measure progress, address improvements, promote learning/adaptability
- Ensure policy/procedure compliance, support mission/values/ethics via action plans, Open Door Policy, and guidance on processes
- Foster high-performing teams, belonging culture, collaboration, talent attraction/retention/development
- Uphold integrity/ethics/compliance, model values, promote accountability, regenerative goals, selfless/honest/transparent behavior
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Control
Training
Mentoring
Hiring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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