Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations and guidance for implementing business solutions, and communicating business objectives effectively
- Proficiency in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans to correct deficiencies, and providing process improvement leadership
- Capability to drive financial performance and sales by reviewing/evaluating P&L statements, managing budgeting/forecasting/expense control, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and developing talent to meet staffing needs and company growth
- Ability to coordinate/complete/oversee job-related activities by developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Knowledge of company policies/procedures, mission, values, ethics/integrity standards, Open Door Policy, and ability to implement action plans and provide direction/guidance
- Commitment to "Respect the individual" by building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating impactfully, attracting/retaining talent, empowering/developing talent, and recognizing contributions
- Adherence to "Act with Integrity" by maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, eliminating waste, local giving), and acting selfless/humility/self-aware/honest/fair/transparent
- Focus on serving customers and members
Responsibilities
- Lead and develop teams effectively through teaching, training, active listening, store tours, feedback, communication, collaboration on operations/technology/merchandising/company direction, leading change efforts, setting expectations, implementing solutions, and communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to mitigate shrink/achieve goals
- Supervise/develop hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, consistent communication, and talent development for staffing/growth
- Coordinate/oversee activities by building stakeholder relationships, supporting plans/initiatives, communicating goals, building/measuring accountability, addressing improvements, adapting, and promoting learning
- Hire/train/mentor associates, assign duties, provide recognition, and promote belonging mindset
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, utilize Open Door Policy, and guide business processes/practices
- Build high-performing teams, embrace differences, foster belonging, create thriving opportunities, collaborate, build relationships, communicate positively, attract/retain/empower/develop talent, recognize accomplishments
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selfless/humble/self-aware/honest/fair/transparent
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Profit and Loss Management
Budgeting
Forecasting
Inventory Management
Performance Coaching
Change Management
Feedback Provision
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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