Sales Associate – Grocery
OLLYSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations and guidance for implementing business solutions, and communicating business objectives
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans for deficiencies, and providing process improvement leadership
- Skills in driving financial performance, reviewing/evaluating P&L statements, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Proficiency in supervising, hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, recruiting qualified associates, and developing talent to meet staffing needs and company growth
- Capability to coordinate job-related activities, develop/maintain relationships with stakeholders, support plans/initiatives, identify/communicate goals/objectives, build accountability, measure progress, address improvement opportunities, demonstrate adaptability, and promote continuous learning
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
- Alignment with leadership principles: Respect the Individual (build high-performing teams, embrace differences, create belonging culture, work collaboratively, attract/retain/develop talent); Act with Integrity (maintain ethics/compliance, model Walmart values, hold accountable, support regenerative goals, selfless actions)
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, leading change efforts, setting expectations, and communicating objectives
- Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (community outreach), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality customer experience
- Drive financial performance/sales in designated area by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates: hire/train/mentor, assign duties, set expectations, recognize performance, promote belonging mindset, recruit/develop talent for staffing/growth needs
- Coordinate/complete/oversee job activities: build stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability/measure progress, address improvements, promote adaptability/continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes/practices
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are needed for the Food & Consumables Coach role?
Key skills include leading and developing teams, modeling exceptional customer service, driving financial performance through P&L management, providing supervision and mentoring to associates, and ensuring compliance with company policies.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.
What makes a strong candidate for this Food & Consumables Coach role?
Strong candidates excel in team leadership and development, customer service, financial management in a retail setting, associate mentoring, and fostering an inclusive workplace environment.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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