Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating, and collaborating with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts
- Skills in providing clear expectations, guidance, and communicating business objectives effectively
- Experience modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
- Capability to manage customer service initiatives (e.g., store of the community, community outreach), resolve customer needs/complaints/issues, develop action plans, and provide process improvement leadership
- Knowledge of reviewing/evaluating P&L statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervision and development skills for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting
- Ability to coordinate/complete/oversee job-related activities, develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction/guidance
- Embrace differences, create belonging culture, build high-performing teams, work collaboratively, build trusting relationships, communicate with impact/positivity, attract/retain talent, empower/develop talent, recognize contributions
- Maintain/promote highest standards of integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals, act selfless
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, communicating/collaborating on store operations, technology, initiatives, merchandising, company direction, introducing/leading change, providing expectations/guidance, implementing solutions, communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, provide process improvement for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, developing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, promote belonging, recruit/develop for staffing/growth
- Coordinate/oversee activities/assignments: develop stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build/measure accountability/progress, identify/address improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, direction/guidance in business processes
- Build high-performing teams, embrace differences, create belonging culture, provide thrive opportunities
- Work collaboratively, build relationships, communicate to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, foster culture, hold accountable, support regenerative goals (belonging, eliminate waste, local giving), act selfless
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
Is remote work an option for this role?
This information is not specified in the job description.
What key skills are needed for the Coach/Ops Mgr Trainee role?
Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, providing supervision and mentoring to associates, and ensuring compliance with company policies.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.
What makes a strong candidate for this trainee role?
Strong candidates excel at team leadership and development, financial management including P&L and sales performance, customer service excellence, associate mentoring and hiring, and upholding company values and compliance.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteField Trainer- Modern Retail
CDK GlobalSalary not specified
RemoteAssistant Manager, Acquisition
DraftKingsSalary not specified
RemoteTeam Lead (Compute Team)
NeonSalary not specified
- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
RemoteAccount Management Operations Associate
ResortPassSalary not specified
RemoteSupervisor, Field Operations Support
BrightseedSalary not specified
RemoteOnsite Trainer
EliseAISalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)