Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and communicating effectively with all levels of associates
- Proficiency in utilizing technology, business initiatives, merchandising, and company direction to introduce and lead change efforts
- Experience in modeling exceptional customer service standards, following the One Best Way (OBW) service model, managing customer service initiatives, resolving complaints, and implementing action plans for process improvements
- Skills in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Capability to provide supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting talent
- Ability to coordinate job-related activities, develop relationships with stakeholders, support plans and initiatives, set goals, measure progress, address improvements, and demonstrate adaptability
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to ensure compliance
- Commitment to "Respect the Individual" by building high-performing teams, embracing differences, fostering belonging, working collaboratively, attracting/retaining talent, and empowering development
- Adherence to "Act with Integrity" by maintaining high standards of ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, acting selflessly, and promoting positive impact
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback (Tour to Teach), communicating/collaborating on store operations, and implementing business solutions
- Model and demonstrate exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, and provide process improvement leadership
- Drive financial performance and sales in designated store area by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and developing action plans for sales/profit goals and shrink mitigation
- Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging, and recruiting to meet staffing needs
- Coordinate, complete, and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, identifying goals/objectives, building accountability, measuring progress, and promoting continuous learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity, implement action plans, utilize Open Door Policy, and provide guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, collaborate effectively, attract/retain/develop talent, and recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative company goals (e.g., positive impact, belonging, waste elimination, local giving), and act selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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