(USA) Coach/Ops Mgr Trainee at Walmart

Hattiesburg, Mississippi, United States

Walmart Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
  • Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives
  • Experience modeling exceptional customer service using the One Best Way (OBW) model, managing customer service initiatives (e.g., store of the community, outreach programs), resolving issues, developing action plans, and ensuring high-quality customer experience
  • Proficiency in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
  • Expertise in supervising and developing hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting for staffing needs
  • Ability to coordinate and oversee job-related activities by building stakeholder relationships, supporting plans/initiatives, setting goals, measuring progress, addressing improvements, and promoting adaptability/continuous learning
  • Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and providing guidance on business processes
  • Alignment with "Respect the Individual" principles: building high-performing teams, embracing differences, fostering belonging, collaborating, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, recognizing contributions
  • Alignment with "Act with Integrity" principles: maintaining high standards of integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless/humility/self-awareness

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and direction
  • Introduce/lead change efforts, provide expectations/guidance for business solutions, and communicate objectives to teams
  • Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements
  • Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to mitigate shrink/achieve goals
  • Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, promote belonging, recruit to meet staffing/growth needs
  • Coordinate/oversee activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on processes/practices
  • Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
  • Work collaboratively, build trusting relationships, communicate with impact/positivity to motivate/influence
  • Attract/retain talent, empower/develop talent, recognize contributions
  • Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving)
  • Act selfless, humble, self-aware

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingStore OperationsCustomer ServiceProfit and Loss ManagementBudgetingForecastingExpense ControlMerchandisingInventory ManagementShrink MitigationHiringMentoringPerformance Feedback

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Is remote work available for this role?

This information is not specified in the job description.

What key skills are needed for the Coach/Ops Mgr Trainee role?

Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, providing supervision and mentoring to associates, and ensuring compliance with company policies.

What is the company culture like for this position?

The culture emphasizes building high-performing teams, embracing differences in people and cultures, promoting a belonging mindset, and respecting the individual.

What makes a strong candidate for this trainee role?

Strong candidates excel in team leadership and development, financial management including P&L analysis, customer service delivery, associate mentoring and hiring, and fostering an inclusive workplace while ensuring policy compliance.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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