(USA) Coach/Ops Mgr Trainee at Walmart

Othello, Washington, United States

Walmart Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
  • Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives effectively
  • Experience modeling exceptional customer service using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, outreach programs), resolving issues, developing action plans, and ensuring high-quality customer experiences
  • Proficiency in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
  • Skills in supervising, hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting to meet staffing needs
  • Ability to coordinate job-related activities, develop stakeholder relationships, support plans/initiatives, set goals, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
  • Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and providing direction on business processes
  • Embrace "Respect the Individual" principles: build high-performing teams, embrace differences, create belonging culture, work collaboratively, build relationships, communicate positively, attract/retain/develop talent
  • Uphold "Act with Integrity" standards: maintain ethics/compliance, model Walmart values, hold accountable, support regenerative goals, act selfless/humble/self-aware

Responsibilities

  • Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and change efforts
  • Model and demonstrate exceptional customer service, manage/support initiatives, resolve customer needs/complaints, develop action plans for deficiencies, provide process improvement leadership
  • Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, implementing action plans for shrink/sales/profit goals
  • Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, promote belonging, recruit for staffing/growth
  • Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, promote learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
  • Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
  • Work collaboratively, build trusting relationships, communicate with impact/positivity to motivate/influence
  • Attract/retain/develop talent, empower, recognize contributions
  • Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, eliminate waste, local giving), act selfless/humble/self-aware

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingStore OperationsCustomer ServiceProfit and Loss ManagementBudgetingForecastingMerchandisingInventory ManagementShrink MitigationHiringMentoringPerformance Feedback

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are needed for the Coach/Ops Mgr Trainee role?

Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, and providing supervision and mentoring to associates.

What is the company culture like at Walmart for this role?

The culture emphasizes building high-performing teams, embracing differences in people and cultures, promoting a belonging mindset, and respecting the individual.

What makes a strong candidate for this Coach/Ops Mgr Trainee position?

Strong candidates excel at team leadership and development, financial management including P&L analysis, customer service delivery, and fostering an inclusive workplace with mentoring and recognition.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

Land your dream remote job 3x faster with AI