(USA) Auto Care Center Coach at Walmart

Ottawa, Illinois, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries

Requirements

  • Ability to drive sales and financial performance through merchandising, pricing, inventory management, budgeting, forecasting, and assessing trends
  • Skills in providing customer service, including acknowledging customers, identifying needs, assisting with purchases, resolving issues, promoting products, and maintaining safety
  • Knowledge of Auto Care Center and automotive products/services, including explaining them and ensuring technician training/certification
  • Capability to maintain the Auto Care Center and sales floor/service area, including stocking, rotating, organizing, signing, pricing, securing merchandise, handling claims/returns, zoning, ordering supplies, and monitoring environmental/OSHA compliance
  • Experience in coordinating/overseeing job-related activities, developing stakeholder relationships, setting goals, measuring progress, and promoting continuous learning
  • Supervisory skills, including hiring, training, mentoring associates, assigning duties, providing recognition, and fostering a belonging mindset
  • Commitment to company policies, ethics, integrity, Open Door Policy, and Walmart values
  • Ability to build high-performing teams, embrace diversity, create belonging culture, work collaboratively, communicate effectively, attract/retain talent, and act with integrity
  • Customer-focused mindset, delivering results while adapting to customer shopping behaviors and applying EDLP/EDLC principles

Responsibilities

  • Drive sales and financial performance in Auto Care Center by managing merchandise, pricing, inventory, budgeting, forecasting, and correcting deficiencies to meet goals
  • Provide customer service by assisting customers, processing requests/service orders, explaining products/services, training technicians, staging vehicles, and supporting workflow
  • Maintain Auto Care Center, sales floor, and service area by stocking/rotating merchandise, removing damaged goods, organizing displays, signing/pricing, securing items, maintaining equipment, handling claims/returns, zoning, ordering supplies, and ensuring compliance/safety
  • Coordinate and oversee job activities by building stakeholder relationships, supporting initiatives, setting/measuring goals, addressing improvements, and promoting adaptability/learning
  • Supervise and develop associates through hiring, training, mentoring, assigning duties, recognition, and promoting belonging
  • Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on business practices
  • Build high-performing teams, embrace differences, foster belonging, create thriving opportunities, work collaboratively, communicate positively, attract/retain/develop talent
  • Maintain/promote integrity, ethics, compliance; model Walmart values, hold accountable, support regenerative goals, act humbly/selflessly/honestly
  • Deliver customer-first results, adapt to shopping preferences, apply EDLP/EDLC models

Skills

sales management
inventory management
customer service
merchandise stocking
pricing strategy
budgeting
forecasting
OSHA compliance
automotive services
team coordination
stakeholder management

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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