Regional Asset Protection Manager
BJ's Wholesale ClubSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, including accurate pricing, proper signing, inventory levels, cleanliness, assessing trends, stocking/rotation, displays, and securing high-shrink items
- Skills in leading and developing teams via teaching, training, active listening, touring stores, providing feedback, communicating/collaborating across levels, utilizing technology, leading change, setting expectations, and communicating objectives
- Expertise in modeling exceptional customer service using the One Best Way (OBW) model, managing initiatives like store of the community, resolving issues, developing action plans, and providing process improvement leadership
- Proficiency in supervising and developing hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, communication, and recruiting to meet staffing needs
- Knowledge of loss prevention to control unexplained losses, improve profitability, set goals, build accountability, measure adherence, review variances, conduct audits, monitor trends, identify improvements, and train on controls
- Experience in detecting, deterring, investigating, and resolving policy violations and criminal activities, including fraud investigations, evidence gathering, statements, case reports, courtroom testimony, and partnering with entities
- Capability to monitor safety and risk controls, supervise safety teams, identify accident trends, implement solutions, observe practices, provide training, communicate plans, and oversee safety reviews
- Ability to manage facility-level training on asset protection, safety, claims, and receiving procedures, identify gaps, develop/deliver training, and ensure compliance with policies like cold chain and hazardous materials
- Skills in managing claims and receiving operations, ensuring proper procedures, timely processing of claims/deliveries, providing direction on issues, and maintaining documentation
Responsibilities
- Drive sales by ensuring effective merchandise presentation, pricing, signing, inventory, cleanliness, trend assessment, stocking/rotation, displays, and securing merchandise
- Lead and develop teams through teaching, training, listening, store tours, feedback, communication, collaboration, technology use, change leadership, expectation setting, and objective communication
- Model and demonstrate customer service standards, manage initiatives, resolve customer issues, develop action plans, and lead process improvements for high-quality experiences
- Provide supervision and development for associates via hiring, training, mentoring, duty assignment, expectation setting, recognition, communication, and recruiting
- Control merchandise loss and improve profitability by setting goals, building accountability, measuring policy adherence, reviewing variances, conducting audits/reviews, monitoring trends, identifying improvements, and training on controls
- Detect, deter, investigate, and resolve policy violations and crimes through fraud investigations, evidence gathering, statements, reports, testimony, and partnerships
- Monitor safety/risk controls, ensure effective safety programs, supervise teams, identify trends, implement accident prevention, provide training, communicate plans, and oversee reviews
- Manage training and execution of asset protection, safety, claims, and receiving procedures, review compliance, identify gaps/needs, and develop/deliver training
- Manage claims and receiving by ensuring policy adherence, timely processing of claims/deliveries, directing issue resolution, and maintaining documentation
Skills
Inventory Management
Merchandising
Team Leadership
Customer Service
Asset Protection
Training Associates
Shrink Prevention
Store Operations
Hiring
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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