(USA) Area Manager - Quality Assurance/systems (rx Only) at Walmart

Rogers, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries

Requirements

  • Communicate verbally and/or in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Implement business plans by communicating goals, managing staffing/scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity by preparing, reviewing, and/or analyzing business reports
  • Maintain quality and safety standards by training associates on Logistics and company policies/procedures, monitoring compliance, distributing/maintaining procedures and documentation
  • Identify associate, customer, and/or supplier concerns by listening, consulting others, determining corrective actions, or making recommendations
  • Supervise and develop associates/leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching/supporting/modeling policies/procedures, identifying training needs, participating in hiring/promotion/coaching/teaching/evaluation
  • Manage execution of QA guidelines/procedures/programs by increasing building efficiency, maintaining inventory integrity (e.g., slot profiling, inventory adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials)
  • Manage systems hardware/software maintenance/installation by overseeing installations/replacements/additions, ensuring repairs, tracking/ordering components
  • Manage troubleshooting of systems/applications by working with ISD/vendors on resolutions and supporting development of current/future applications
  • Build high-performing teams, embrace differences, create belonging culture, provide opportunities for thriving
  • Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
  • Attract/retain talent, empower/develop talent, recognize contributions
  • Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (e.g., belonging, waste elimination, local giving)
  • Act selfless, humble, self-aware, honest, fair, transparent
  • Deliver results customer-first, adapt to shopping behaviors, apply EDLP/EDLC models
  • Make data-based decisions, balance short/long-term priorities, consider stakeholders
  • Display curiosity/learning desire, take calculated risks, show courage/resilience, encourage learning from mistakes
  • Drive continuous improvements, adopt/enforce excellence

Responsibilities

  • Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Implement the business plan for area of responsibility by communicating goals, managing staffing/scheduling, assigning duties, coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity of area of responsibility by preparing/reviewing/analyzing business reports
  • Maintain quality and safety standards in area of responsibility by training associates on policies/procedures, monitoring compliance, distributing/maintaining procedures/documentation
  • Identify associate/customer/supplier concerns by listening, consulting, determining corrective actions or recommendations
  • Supervise/develop associates/leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching/supporting/modeling policies/procedures, identifying training needs, participating in hiring/promotion/coaching/teaching/evaluation
  • Manage execution of QA guidelines/procedures/programs by identifying efficiency improvements, maintaining inventory integrity (e.g., slot profiling, adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials processing)
  • Manage systems hardware/software maintenance/installation by overseeing new/replacement/additional systems work, ensuring repairs, tracking/ordering components
  • Manage troubleshooting of systems/applications by collaborating with ISD/vendors on resolutions, supporting current/future applications development

Skills

Key technologies and capabilities for this role

Quality AssuranceLogisticsInventory ManagementSystems MaintenanceHardware InstallationSoftware MaintenanceTroubleshootingBusiness ReportingStaff SupervisionTrainingSafety StandardsProductivity MonitoringCycle InventoryHazardous Material Processing

Questions & Answers

Common questions about this position

What are the main responsibilities of the Area Manager - Quality Assurance/Systems role?

The role involves implementing business plans, managing staffing and productivity, maintaining quality and safety standards, supervising and developing associates, managing QA guidelines and inventory integrity, and overseeing systems hardware/software maintenance and troubleshooting.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What does Walmart's company culture emphasize for this role?

The culture focuses on Respect the Individual by building high-performing teams, embracing differences, creating belonging, working collaboratively, and attracting top talent, along with Act with Integrity by maintaining high standards of ethics and modeling Walmart values.

What skills or experiences make a strong candidate for this role?

Strong candidates should have experience communicating effectively, managing teams and workloads, monitoring productivity and compliance, troubleshooting systems with ISD and vendors, and demonstrating leadership in building teams and upholding integrity.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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