[Remote] Operations Manager, Systems Strategy & Architecture at Dandy

United States

Dandy Logo
$116,500 – $150,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Dental, Healthcare Technology, ManufacturingIndustries

Requirements

  • 6+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus)
  • Strong program/project management skills with experience delivering cross-functional system rollouts
  • Experience designing and implementing systems for scale (ERP/MES, scheduling, resource allocation)
  • Data-driven problem solver; comfortable using SQL, Looker, or similar tools to build visibility and drive decisions
  • Strong communicator who can translate operational needs into system requirements and influence cross-functional partners
  • Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments
  • Bonus: Outstanding professional references to share
  • Bonus: Strong verbal and written communication skills with ability to present quantitative concepts
  • Bonus: Experience with marketplace business models
  • Bonus: Management consulting or investment banking backgrounds, extra bonus points for startup experience
  • Bonus: Willingness to roll up your sleeves and fix problems in a hands-on manner when needed
  • Bonus: Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

Responsibilities

  • Build scalable systems: Design and roll out solutions to fully allocate labor, track OEE, and ensure all orders and labor are scheduled by system logic
  • Drive on-time delivery: Implement strategies and tools that ensure every order is scheduled, resourced, and delivered on time
  • Own architecture & strategy: Partner with Product and Data to define system requirements, align on architecture decisions, and roll out enhancements
  • Ensure visibility & accountability: Lead dashboard builds of real-time insights that connect labor, equipment utilization, and scheduling performance to business outcomes
  • Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps
  • Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs

Skills

Key technologies and capabilities for this role

Systems ArchitectureOperations ManagementOEE TrackingLabor SchedulingOrder SchedulingDemand SmoothingScalable Systems DesignCross-functional CollaborationManufacturing Optimization

Questions & Answers

Common questions about this position

What is the salary range for the Operations Manager position?

The salary range is $116.5K - $150K.

Is this role remote?

Yes, this is a remote position.

What experience and skills are required for this role?

Candidates need 6+ years in operations, manufacturing, or systems-focused roles, strong program/project management skills with cross-functional system rollouts, experience designing systems for scale like ERP/MES/scheduling, data-driven problem-solving with SQL/Looker, and strong communication to translate operational needs into system requirements.

What does the Strategy Operations team focus on at Dandy?

The team focuses on designing, scaling, and optimizing systems that power the manufacturing network to ensure every order ships on time through scalable solutions for labor, equipment, and system orchestration.

What makes a strong candidate for this Operations Manager role?

A strong candidate has 6+ years in operations or manufacturing with systems experience, proven project management in cross-functional rollouts, expertise in scalable systems like ERP/MES, SQL/Looker proficiency, and excellent communication for partnering with Product, Data, and Operations.

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision coverage
Parental planning
Mental health benefits
401(k) plan
PTO
Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.
Data privacy concerns are rising with digitalization in the dental industry.
Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.
Their Chairside software simplifies the scanning process for dental professionals.
Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.
Personalized dental care trend supports Dandy's customized prosthetics services.
AI integration in dental imaging complements Dandy's digital scanning technology.

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