(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com) at Walmart

Sealy, Texas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, Supply ChainIndustries

Requirements

  • Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Implement the business plan for area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports
  • Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring associate compliance; distributing and maintaining procedures and supporting documentation
  • Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action or make recommendations to resolve
  • Supervise and develop associates and leaders in area of responsibility by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures; identifying training and development needs; participating in hiring, promotion, coaching, teaching, and evaluation of associates and leaders
  • Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting, close date product, hazardous material processing)
  • Manage systems hardware and software maintenance and installation by overseeing work to install new, replacement, or additional systems; ensuring necessary repairs on existing systems; tracking inventory and ordering system components as needed
  • Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; supporting continuing development of current and future systems applications
  • Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform
  • Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
  • Respect the Individual: Attracts and retains the best talent, empowers and develops talent, recognizes others' contributions and accomplishments
  • Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making positive impact (e.g., creating belonging, eliminating waste, participating in local giving)
  • Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
  • Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; applies EDLP and EDLC business models to all plans
  • Serve Our Customers and Members: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
  • Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; encourages learning from mistakes
  • Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new

Responsibilities

  • Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Implement the business plan for area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports
  • Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring associate compliance; distributing and maintaining procedures and supporting documentation
  • Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action or make recommendations to resolve
  • Supervise and develop associates and leaders in area of responsibility by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures; identifying training and development needs; participating in hiring, promotion, coaching, teaching, and evaluation of associates and leaders
  • Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting, close date product, hazardous material processing)
  • Manage systems hardware and software maintenance and installation by overseeing work to install new, replacement, or additional systems; ensuring necessary repairs on existing systems; tracking inventory and ordering system components as needed
  • Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; supporting continuing development of current and future systems applications

Skills

Quality Assurance
Inventory Management
Logistics
Systems Maintenance
Hardware Installation
Software Maintenance
Troubleshooting
Business Reporting
Staff Management
Safety Standards
Productivity Monitoring
Associate Training
Hazardous Materials Processing

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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