(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com) at Walmart

Irvington, Kentucky, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, Supply ChainIndustries

Requirements

  • Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Experience implementing business plans, managing staffing, scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Skills in monitoring and managing productivity through preparing, reviewing, and analyzing business reports
  • Knowledge of maintaining quality and safety standards, training associates on Logistics and company policies, procedures, and compliance monitoring
  • Ability to identify and resolve associate, customer, or supplier concerns through listening, consulting, and recommending corrective actions
  • Experience supervising, developing associates and leaders, including assigning duties, monitoring performance, providing feedback, coaching, teaching, evaluating, hiring, and promotion
  • Expertise in managing QA guidelines, procedures, and programs (e.g., slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close date product, hazardous material processing)
  • Skills in managing systems hardware and software maintenance, installation, repairs, inventory tracking, and ordering components
  • Ability to troubleshoot systems applications, collaborate with Information Systems Division (ISD) and vendors, and support system development
  • Alignment with Walmart leadership behaviors: Respect the Individual (builds teams, embraces differences, collaborates, attracts talent); Act with Integrity (promotes ethics, accountability, regenerative goals); Serve Customers/Members (data-driven decisions, EDLP/EDLC models); Strive for Excellence (curiosity, continuous improvement, resilience)

Responsibilities

  • Communicate goals and manage staffing, scheduling, duties, and workloads to implement business plan and achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity by preparing, reviewing, and analyzing business reports
  • Maintain quality and safety standards by training associates, monitoring compliance, distributing procedures and documentation
  • Identify and resolve associate, customer, or supplier concerns by listening, consulting, and determining corrective actions or recommendations
  • Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
  • Manage execution of QA guidelines, procedures, and programs to increase efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials)
  • Manage systems hardware and software maintenance and installation, including overseeing new/replacement systems, repairs, inventory tracking, and ordering components
  • Manage troubleshooting of systems applications by collaborating with ISD and vendors and supporting development of current/future applications

Skills

Quality Assurance
Logistics
Inventory Management
Systems Maintenance
Hardware Installation
Software Maintenance
Troubleshooting
Productivity Monitoring
Staff Supervision
Business Reporting
Safety Standards
Training Development
Hazardous Materials
Cycle Inventory
Slot Profiling

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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