(USA) Academy Coach at Walmart

Boise, Idaho, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to develop and maintain relationships with key stakeholders
  • Capability to support plans and initiatives to meet customer and business needs
  • Skill in identifying and communicating goals and objectives
  • Proficiency in building accountability and measuring progress
  • Experience in identifying improvement opportunities and demonstrating adaptability
  • Knowledge of promoting continuous learning
  • Familiarity with store processes and ability to stay informed on changes
  • Experience in hiring, training, mentoring, and assigning duties to associates
  • Ability to provide recognition and promote a belonging mindset
  • Proficiency in leveraging training modalities (e.g., in-person, Academy Connect, VR, future technology)
  • Understanding of company policies, procedures, mission, values, ethics, and integrity
  • Skill in utilizing the Open Door Policy and providing guidance on business processes
  • Ability to conduct facility visits and assess performance translation from classroom learnings
  • Experience in content teachbacks, co-facilitation, giving/receiving feedback using SBI model
  • Capability to provide insight on talent potential and succession plans
  • Proficiency in conducting facilitation audits
  • Ability to participate in content development, reviews, and assessment validation
  • Skill in supporting adoption of structure and change initiatives through training
  • Experience providing customer service and executing facility processes/tours
  • Commitment to building high-performing teams, embracing differences, and fostering belonging
  • Ability to work collaboratively, build relationships, and communicate with impact
  • Talent for attracting, retaining, empowering, and developing talent
  • Dedication to maintaining high standards of integrity, ethics, compliance, and modeling Walmart values

Responsibilities

  • Coordinate, complete, and oversee job-related activities and assignments
  • Conduct training classes per block schedule, including VR monitoring, overnight activities, and multi-location/virtual teaching
  • Provide supervision and development opportunities for associates
  • Deliver training to facility-level associates through Regional-level leadership using various modalities and support specialty/change initiatives
  • Ensure compliance with company policies/procedures and support mission/values/ethics via action plans and Open Door Policy
  • Conduct facility visits to verify classroom learnings translate to performance and report to leadership
  • Engage in content teachbacks and co-facilitation with peers/leaders, focusing on feedback to improve facilitation skills
  • Coordinate with facility leadership on talent potential, succession feedback, and weekly Salaried Manager Core training updates
  • Conduct facilitation audits on all Academy roles
  • Participate in content development/reviews and assessment reviews with Learning Services team
  • Support adoption of structure/change initiatives by engaging associates and delivering classroom/virtual training
  • Support Academy facilities outside class time with customer service, process execution, and tours

Skills

Training Delivery
Stakeholder Management
Leadership Development
Virtual Reality Training
Compliance Management
Mentoring
Classroom Facilitation
Performance Monitoring
Content Teachback
Co-facilitation

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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