Lead UX Writer
ZoomFull Time
Expert & Leadership (9+ years)
Candidates must submit a portfolio showcasing UI content, instructional documentation, microcopy, and AI-assisted or conversational design work. Experience in user-centered content design, working with UX designers, engineers, and product leaders, and advocating for customer needs are essential.
The Content Designer will design and develop product content for new and existing platforms, ensuring a consistent, relevant, and useful content experience. This includes researching and drafting content strategies, refining mock-ups and prototypes, writing content, and establishing content design best practices. The role also involves exploring and applying AI-driven content design approaches and contributing to conversational design solutions.
Cloud-based EHR solutions for senior care
PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.