Candidates should possess a Bachelor’s degree in Engineering or a related field, and have at least 3 years of experience in field service or a similar technical role. Strong troubleshooting and problem-solving skills are essential, along with the ability to interpret technical documentation and perform complex equipment installations. Experience with electron microscopy systems (TEM, SEM, SDB/LDB) is highly preferred.
The Field Service Engineer II will be responsible for performing on-site installation, servicing, and repair of complex electron microscopy systems and associated equipment. This includes conducting installations, performing scheduled maintenance, providing troubleshooting and repair support, cultivating customer relationships, and training users on system maintenance. The role also involves proactive learning, collaborating with colleagues, and contributing to technical documentation and reports.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.