Sr. Professional Services Consultant, NGFW
Palo Alto NetworksFull Time
Senior (5 to 8 years)
Candidates must possess deep technical expertise in networking technologies and experience in strategic customer engagement. A strong understanding of Extreme Networks product suites is essential, along with the ability to coach and mentor others. Experience in project implementation, scoping, documentation, and acting as a technical lead is required. The role also demands proficiency in day-to-day operations, consulting, and change management for customer networks, including coordinating post-sales technical activities and providing support for product enhancements.
The Unified Professional Services Engineer & Project Manager will assist sales with project scoping and defining deliverables, provide onsite and remote implementation support, and create and maintain project documentation. They will act as the technical lead and liaison between sales and customers during implementation, working with partners and sales staff to implement Extreme solutions. Additionally, they will provide day-to-day operations, consulting, and change-management support to assigned customers, coordinate post-sales technical activities, engage customers for product enhancement requirements, and support quarterly reviews. The role involves analyzing product trends, providing presence during critical engagements, guiding technical support teams, responding promptly to customer needs, and maintaining accurate documentation of customer environments.
Provides advanced networking solutions and services
Extreme Networks specializes in advanced networking solutions that optimize and secure network operations for a variety of clients, including educational institutions, retail businesses, government agencies, and healthcare facilities. Their products include network infrastructure such as switching and routing solutions, wireless connectivity, and data center fabrics, along with cloud-based services and advanced security measures. Extreme Networks differentiates itself by offering both hardware and software solutions, as well as professional and managed services that ensure efficient network operations. Their goal is to provide comprehensive support and training to help clients maximize their networking capabilities.