Unified Professional Services Engineer & Project Manager: at Extreme Networks

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Networking Solutions, BiotechnologyIndustries

Requirements

Candidates must possess deep technical expertise in networking technologies and experience in strategic customer engagement. A strong understanding of Extreme Networks product suites is essential, along with the ability to coach and mentor others. Experience in project implementation, scoping, documentation, and acting as a technical lead is required. The role also demands proficiency in day-to-day operations, consulting, and change management for customer networks, including coordinating post-sales technical activities and providing support for product enhancements.

Responsibilities

The Unified Professional Services Engineer & Project Manager will assist sales with project scoping and defining deliverables, provide onsite and remote implementation support, and create and maintain project documentation. They will act as the technical lead and liaison between sales and customers during implementation, working with partners and sales staff to implement Extreme solutions. Additionally, they will provide day-to-day operations, consulting, and change-management support to assigned customers, coordinate post-sales technical activities, engage customers for product enhancement requirements, and support quarterly reviews. The role involves analyzing product trends, providing presence during critical engagements, guiding technical support teams, responding promptly to customer needs, and maintaining accurate documentation of customer environments.

Skills

Networking

Project Management

Cloud

Technical Support

Customer Success

Digital Transformation

Sales Support

Scoping

Documentation

Technical Lead

Change Management

Product Management

Extreme Networks

Provides advanced networking solutions and services

About Extreme Networks

Extreme Networks specializes in advanced networking solutions that optimize and secure network operations for a variety of clients, including educational institutions, retail businesses, government agencies, and healthcare facilities. Their products include network infrastructure such as switching and routing solutions, wireless connectivity, and data center fabrics, along with cloud-based services and advanced security measures. Extreme Networks differentiates itself by offering both hardware and software solutions, as well as professional and managed services that ensure efficient network operations. Their goal is to provide comprehensive support and training to help clients maximize their networking capabilities.

Morrisville, North CarolinaHeadquarters

1996Year Founded

$16.8MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise Software, Cybersecurity, EducationIndustries

1,001-5,000Employees

Benefits

Competitive pay

Comprehensive healthcare

HSA

Life & disability insurance

Retirement plans

Employee stock purchase program

Tuition reimbursement

PTO

Wellness programs

Risks

Securities fraud lawsuit may damage Extreme Networks' reputation and investor confidence.

Complexity of AI integration could hinder adoption of Extreme Platform ONE.

Stiff competition in cybersecurity market may affect ZTNA solution's market share.

Differentiation

Extreme Networks offers AI-powered platformization with Extreme Platform ONE.

The company provides comprehensive networking solutions, including cloud and security integration.

Extreme Networks serves diverse industries, from education to healthcare and government.

Upsides

Growing demand for AI-driven network management boosts Extreme Networks' market potential.

Expansion of 5G networks increases need for advanced networking solutions.

Rising adoption of cloud-based solutions enhances Extreme Networks' scalability and flexibility.

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