Responsibilities

The Trust & Safety Solutions Analyst will design and implement scalable, automated Trust & Safety workflows using in-house tools, third-party platforms, and LLM-based automation, building prototypes or scrappy technical solutions to assist the operations team in moving faster and smarter. They will rapidly analyze large-scale support and incident data to uncover abuse patterns, policy gaps, or emerging threats, translating these insights into actionable solutions. Furthermore, this role involves collaborating with Engineering, Policy, and Ops to develop feedback loops that transform frontline signals into model training data and detection heuristics, and anticipating and managing safety risks for new product and policy launches.