Discord

Safety By Design Policy Expert, Developer Platform

San Francisco, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Social Media, Online Gaming, Communication PlatformsIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: $192,000 - $216,000 + equity + benefits (US base salary)

Discord is used by over 200 million people every month, with a significant focus on gaming. We are seeking a Safety By Design Policy practitioner to join our Product Policy organization. This role will focus on building safe products in collaboration with Product and Engineering teams, specifically concerning Discord’s public API, SDKs, and developer ecosystem. You will report to the Senior Manager, Safety By Design Policy.

Note: Potential exposure to sensitive or graphic content, including vulgar language, violent threats, pornography, and other graphic images.

Requirements

  • At least 3 years of experience working on APIs, SDKs, app stores, middleware, open source, or other third-party integrations.
  • Experience in relevant issues such as responsible product development, trust & safety product, or advocacy for marginalized communities, preferably within tech, non-profit, or community organizations.
  • Bachelor’s degree or equivalent education/experience.
  • Passion for understanding and mitigating the unintended impact of online communication services on users and society.
  • Experience working directly with product, engineering, design, research partners, or multiple stakeholders simultaneously.
  • Collaborative attitude, flexibility, and a willingness to question assumptions.

Responsibilities

  • Partner with Product, Engineering, Legal, Design, Developer Compliance, Developer Relations, and other cross-functional teams to identify safety risks and opportunities in product changes, and collaborate on building mitigations into product design and contributing to product strategy.
  • Own the Discord Developer Policies, governing the acceptable uses of our public API and SDKs by third-party developers, in close collaboration with the Developer Compliance and Legal teams.
  • Build and maintain knowledge of Discord’s public API, SDKs, products, internal tools, infrastructure, and the developer ecosystem.
  • Work closely with the Safety cross-functional group (Safety XFN) to evaluate policy and enforcement impacts on new product changes and scope necessary requirements.
  • Support the development of responsible product development content, including training, guides, talking points, strategies, and presentations for internal and external stakeholders.
  • Write user-facing communications, such as blog posts and Help Center Articles, to explain products and safety features.

Bonus Points

  • Programming experience (helpful for demonstrating API proficiency).
  • Familiarity with Discord.
  • Experience in international social issues or policy development.
  • Multilingual.

Company Information

Discord plays a uniquely important role in the future of gaming. We are a multiplatform, multigenerational, and multiplayer platform that helps people deepen their friendships around gaming.

Skills

Product Policy
API
SDKs
Developer Ecosystem
Safety Risk Assessment
Policy Enforcement
Cross-functional Collaboration
Legal Compliance
Technical Knowledge of Infrastructure

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$952.6MTotal Funding
SERIES_HCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.
Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.
Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.
Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.
The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.
Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!
Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.
Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.
Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.
Integrating Gas may alienate existing users if not managed carefully.
Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.
It supports diverse communities, from gamers to artists, enhancing its user base diversity.
Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.
Integration with AI moderation tools can enhance user experience and safety.
Collaborations with educational platforms position Discord as a key remote learning tool.

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