Treasury Management Product Commercial Fraud Expert at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Subject Matter Expertise in Fraud solutions for Commercial clients (product management and/or operational)
  • Deep understanding of fraud defenses across commercial payment rails including ACH, wires, checks, instant payments
  • Ability to drive the requirements gathering for new fraud defenses or improving existing defenses working closely with fraud strategy group, CML product, design and tech teams
  • Excellent communication and partnership skills, to interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes
  • Ability to write and review functional and technical documentation, and analysis of data
  • Strategic thinker with the ability to dig in, analyze data and document solution alternatives
  • Strong problem solving skills
  • Excellent presentation skills
  • Strong interpersonal skills and the ability to navigate a large organization
  • Proven ability to quickly earn the trust of others and develop relationships across the organization
  • Ability to communicate effectively with clarity and precision in both written and verbal capacities
  • Bachelor’s Degree or Military experience
  • At least 5 years of Project Management or Product Management experience for fraud prevention products in the Commercial Banking space

Responsibilities

  • Process Design: Work in multi-disciplinary teams to shape, propose, communicate and implement product development processes and solutions for fraud defenses - intensive, high impact engagements, harnessing latest agile ways of working and leveraging design-based thinking
  • Thought Leadership: Provide presentations on Treasury Management Fraud solutions across the Value Chain
  • Keep abreast of competition, technology changes, trends, etc. in the marketplace and educate partners and customers as appropriate
  • Develop and implement holistic defenses across commercial payment rails with an eye on both existing and emerging fraud mechanisms working directly with the Fraud Strategy group and partnering across the Treasury Management value chain including Operations, Compliance and Risk partners

Skills

Commercial Fraud
ACH
Wires
Checks
Instant Payments
Fraud Defenses
Product Management
Requirements Gathering
Data Analysis
Technical Documentation
Stakeholder Management
Problem Solving

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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