Travel Agent - Air Department Specialist

Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TravelIndustries

Requirements

Candidates must have a minimum of 3 years of experience in air travel booking, preferably using the Amadeus GDS. A strong understanding of fare construction, ticketing procedures, and airline policies is required, along with excellent verbal and written communication skills in English. Proficiency in handling client interactions across multiple channels, attention to detail, and strong problem-solving abilities are essential. The ability to work independently and manage multiple bookings simultaneously is also necessary.

Responsibilities

The Travel Agent will book and manage flight reservations using the Amadeus GDS, issue, reissue, and refund airline tickets accurately, and provide fare quotes. They will resolve booking issues efficiently, communicate professionally with clients via email, phone, and Zoom, and coordinate with airlines and vendors for schedule changes and special requests. Responsibilities also include maintaining accurate records, ensuring compliance with travel policies, and delivering outstanding customer service with personalized travel solutions.

Skills

Amadeus Selling Platform

Air travel booking systems

Flight reservations

Ticket issuance

Customer service

Fare construction

Airline policies

Communication skills

Problem-solving

Amadeus GDS

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees