Transformation Consultant for Finance & Supply Chain Solutions

Chicago, Illinois, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Enterprise Software, Cloud Computing, Financial Services, Supply Chain ManagementIndustries

Requirements

Candidates must possess expertise in ServiceNow's Finance & Supply Chain solutions, including Sourcing and Procurement Operations, Supplier Lifecycle Operations, Accounts Payable Operations, Finance Case Management, Legal Service Delivery, and Contract Management. A deep understanding of the ServiceNow platform's capabilities and industry knowledge in Finance and Supply Chain is essential. The role requires strong business acumen, the ability to provide solution guidance, and experience in building strong executive client relationships.

Responsibilities

Serve as the primary executive point-of-contact for projects focused on improving client Finance and Supply Chain organizations using ServiceNow solutions. Guide clients in defining their ServiceNow strategy aligned with digital transformation objectives. Understand customer requirements and align them with ServiceNow Expert Services, Product Success, and Client Sales Teams to drive high-value impact. Define technical and functional solutions aligned with client business problems and ServiceNow Implementation Best Practices. Act as a liaison between the client and ServiceNow, addressing challenges and concerns. Collaborate with the ServiceNow Expert Services Team to monitor scope creep and resolve technical issues. Build and nurture trusted advisory relationships with client executives and stakeholders.

Skills

ServiceNow Platform

Finance Solutions

Supply Chain Solutions

Sourcing and Procurement Operations (SPO)

Supplier Lifecycle Operations (SLO)

Accounts Payable Operations (APO)

Finance Case Management

Legal Service Delivery (LSD)

Contract Management Solutions

Digital Transformation

Consulting

Client Relationship Management

Executive Communication

Best Practices Implementation

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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