Training Senior Director at First American

Stamford, Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Real EstateIndustries

Requirements

Bachelor’s degree in education, organizational development, communications, or equivalent combination of education and experience
Advanced degree preferred
10+ years demonstrated experience in Training/Enablement with experience managing multiple functions and/or multi-disciplinary teams
Track record of designing and executing successful training programs with significant and broad impact
Experience with an extensive knowledge of a wide range of traditional and modern training methods (mentoring, coaching, on-the-job or in a classroom training, e-learning, workshops, simulations, etc.)
Demonstrated competency in developing and executing strategic plans
Significant experience developing and implementing solutions
Demonstrated success by meeting the needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources
Possess and applies a broad knowledge of principles, practices, and procedures of field
Comprehensive understanding of the overall company and competitive environment

Responsibilities

Drive, develop and implement end-to-end learning strategies and training programs in accordance with initiatives and strategies for a defined function or across a business unit
Implement and direct goals, objectives, and work standards for assigned area
Plan and design educational and training curricula across live, virtual, and on-demand channels
Determine training needs, strategies, and measurements for training success, tying learning outcomes to adoption and field performance; provide input to executive management
Manage and evaluate trainers' performance, the impact of the training, and the infrastructure of the training department
Implement goals, objectives, and work standards for the department which impact other areas/departments
Direct the selection of staff and provide for their training and professional development to maintain effective morale, productivity, and discipline
Plan, organize, administer, review, and evaluate the activities of a broad organization
Accountable for function financial results which impact organization performance
Own vendor selection and management
Manages a team which oversees and develops the strategy and training programs, curriculum, and training methodology/delivery for First American employees and/or external customers for a business unit or at a corporate level
Drives and develops training programs that align with long term, strategic business goals
Establishes and implements training strategies, standardizing training initiatives to meet organizational and learner needs and measure success
Promote efficiency and competitive advantage by creating train-the-trainer programs and developing the skills of staff and end users
Implement strategic policies by leveraging best practice frameworks, methods, techniques, and evaluation criteria for obtaining results
Other duties as assigned

Skills

Training Strategy

Curriculum Development

Learning Management

Train-the-Trainer

Program Implementation

Leadership Development

Strategic Planning

Performance Evaluation

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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