Bachelor's degree in related discipline or equivalent work experience
Three or more years of related experience
Valid driver’s license required. Commercial Driver’s License (CDL) or ability to obtain CDL, preferred
Natural Gas Operator Qualifications (OQ) preferred
In-depth knowledge of theory, installation, operation and maintenance of natural gas distribution and/or meter systems; associated equipment and emergency response
Thorough knowledge of Eversource Employee Safety Manual (preferred)
Thorough knowledge of Eversource Construction Standards and Materials, Tool and Equipment work practices and procedures, operation and maintenance relevant to the discipline (preferred)
Ability to accurately interpret codes, standards, and technical data and to read complex schematics, diagrams, prints, and layouts
Ability to plan, design, develop, conduct, and coordinate effective skills and methods training programs
Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm
Ability to use personal computer and traditional office software and computer tracking system
Ability to apply sound judgment; strong customer focus; handle responsibilities with integrity and the highest standards of professionalism
Must be available to work emergency restoration assignment as required
Must be available to travel between MA/CT/NH as necessary
Subject to pre-assignment and random drug testing (safety-sensitive position)
Responsibilities
Plans, designs, develops, coordinates, schedules and conducts technical training related to Gas operations, associated equipment, and emergency procedures
Interprets local, state and national codes for field personnel
Identifies technical training needs related to gas systems and associated equipment including emergency procedures on an as needed basis
Designs and develops effective training programs and materials (including hands-on simulations and/or videos)
Schedules and conducts technical training classes
Provides technical training to meet the requirements of the Company’s Apprentice programs
Provides follow-up and remedial training for federal Operator Qualification program
Identifies pertinent safety issues and incorporates them into training programs
Reviews and evaluates new and existing work methods, practices and procedures and ensures training materials are compliant with current company and regulatory requirements
Provides on-the-job technical training, as required
Interprets local, state and federal codes for field personnel, as required
Schedules instructors who have expertise in specific technical areas for Company training programs involving gas systems and associated equipment
Provides training and assistance to other Eversource departments, as necessary
May assist Gas Engineering and/or Operations with the analysis of new tools and equipment
May assist Gas Engineering and/or Operations with post-incident analysis of tools, equipment and/or materials
May represent Eversource on industry committees, professional societies and joint study groups as assigned