Job Description: Training Specialist

Position Overview

Clario is a 50+ year old company that delivers industry-leading clinical trial endpoint technology solutions. We are at the forefront of revolutionizing clinical trials with new technologies, enabling faster and integrated evidence and findings through our innovative solutions.

Employment Type

• Full-time

What We Offer

• Competitive compensation
• Private health insurance
• Engaging employee programs
• Flexible work schedules
• Attractive PTO plan
• Flex workspace

Responsibilities

Essential Duties and Responsibilities:

• Provide in-person, hands-on, and remote training to sites and CROs, along with required documentation.
• Create and deliver product and study-specific training presentations to sites, CROs, and sponsor personnel.
• Conduct hands-on training for sites, CROs, and sponsor personnel.
• Work closely with project teams and sponsors to develop training delivery strategies specific to study scope and complexity.
• Collaborate with product management and other internal groups to learn new products and processes.
• Work with the support team to resolve help desk escalations.
• Evaluate workflows in other departments for needed updates to ETD (Electronic Trial Documentation) templates to keep training information current.
• Maintain knowledge of current product releases.

Other Duties and Responsibilities:

• Attend weekly project calls to discuss training needs and site-level issues specific to knowledge and training, when needed.
• Other duties as assigned by management.

Requirements

Minimum Qualifications and Skills Needed:

• BA/BS degree preferred or equivalent industry experience.
• Excellent interpersonal, verbal, and written communication, presentation, and problem-solving skills.
• Must be flexible and focused on customer satisfaction.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Ability to travel up to 80% domestically and internationally.
• A valid passport or the ability to acquire one is required.

Nice to Have Qualifications and Skills:

• Degree in education, business, or a science-related subject preferred.
• 2-3 years of experience delivering technical training.
• Knowledge of clinical trials or other regulated industries preferred.
• Multilingual ability preferred.

Company Information

Clario is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

• EEO Statement: Clario is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

• Note: The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.