Top Secret Cleared IT Desktop Administrator at Allen Integrated Solutions LLC

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Defense, CybersecurityIndustries

Requirements

Minimum 4 years supporting corporate IT environments within a structured setting that includes formal processes, change management, and ticketing systems
4+ years as a System Administrator, with demonstrated responsibility for user account creation and management in Azure, installation and configuration of workstation operating systems and application software, Active Directory and Dynamic Groups administration, utilities management, and general systems operations
Experience with Microsoft Azure GCC High and Office 365 is required
Hands-on experience with Dell laptops, including hardware support, imaging, staging, deployment, and managing Dell maintenance/support tickets
Microsoft Intune administration and management experience
Microsoft 365 Certified: Endpoint Administrator or equivalent technical certification
Familiarity with ISO 9000, ISO 20000, and ISO 27000 standards
Active Top Secret Clearance required
SharePoint experience is a plus

Responsibilities

Assist with the administration and maintenance of a multi-site environment that includes Microsoft Office 365, Microsoft Azure, Windows operating systems, hardware, software, peripherals, cloud and network-based services, telecommunications, etc
Ensure all work is done in compliance with the ISO 20000 and 27000 management systems
Create and maintain IT procedural and system documentation
Assist with the planning, migration and integration of critical business systems and applications
Support and assist in all areas of laptop and mobile device support; Microsoft O365 account maintenance; build and load Windows operating systems, removes or updates user account information, resets passwords, etc
Respond to user requests, problems and concerns. Implement effective solutions and provide regular updates and feedback to users and managers regarding the status of efforts to resolve more complex problems
Creation, updating and closure of IT related helpdesk tickets
Provide support with the creation and maintenance of Azure AD groups, Shared Mailboxes
Respond to after-hours network and system outages and other emergencies
Assist with hardware/software upgrades, releases and inventory management
Perform special projects as assigned

Skills

Key technologies and capabilities for this role

Microsoft 365Microsoft AzureWindows OSOffice 365O365ISO 20000ISO 27001Laptop SupportMobile Device SupportSystem AdministrationIncident ResponseSystem Migration

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site role serving as a dedicated resource embedded within a specific client's IT team.

What salary or compensation does this position offer?

This information is not specified in the job description.

What skills and experience are required for this role?

Minimum 4 years supporting corporate IT environments with formal processes, and 4+ years as a System Administrator responsible for user support. Proficiency in Microsoft 365, Azure, Windows OS, hardware/software support, and compliance with ISO standards is required.

What kind of company culture can I expect?

This information is not specified in the job description.

What makes a strong candidate for this position?

Candidates with at least 4 years of experience in corporate IT support using formal processes, change management, and ticketing systems, plus 4+ years as a System Administrator handling user support in environments with Microsoft 365, Azure, and Windows OS.

Allen Integrated Solutions LLC

Provides technical and management services for government security missions

About Allen Integrated Solutions LLC

Allen Integrated Solutions LLC specializes in a range of technical and management services aimed at enhancing performance in government and security sectors. With a focus on integration management, intelligence, cyber security, and more, the company expertly handles missions related to national security and defense. This firm stands out as a reliable provider of comprehensive systems engineering, technical assistance, and advisory services, making it a pivotal support system for complex federal operations.

Stafford, VA 22554, USAHeadquarters

2015Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, AerospaceIndustries

11-50Employees