Associate Maintenance Advisor
Fleetio- Full Time
- Junior (1 to 2 years)
Candidates should have at least 2+ years of tire service experience, preferably in a retail tire and service environment, and must be able to be on their feet 7-8 hours a day. Applicants must also be able to lift up to 75 pounds unassisted, and meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy. Proficiency in computer skills, including MS Office and online order management applications, is required, as well as excellent verbal communication skills with a strong customer service orientation.
As a Tire Service Advisor, you will sell tires to customers on the service drive to exceed assigned sales goals, inspect customers’ cars on the service drive, diagnose tire-related problems, recommend service, and quote prices. You will also assure necessary repairs are completed as ordered and priced as quoted, maintain strong, effective relationships with customers and dealer personnel, oversee customer satisfaction and solve problems that arise, complete monthly market analyses, assist in store operations, and assist dealership technicians to ensure service levels are maintained.
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