Patient Service Coordinator
Bankers Healthcare Group$41,600 - $49,920/year
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- Adheres to all safety policies and procedures, including conducting regular safety sweeps, proper forklift and hazardous material handling, company steel standards, and reporting unsafe situations
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality, Point-of-Sale systems, phone, and in-person selling techniques
- Demonstrates strong interpersonal skills and ability to effectively engage with people, including handling challenging situations with professionalism and empathy
- Ability to operate hardware (e.g., cash registers), process purchases, payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types
- Complies with company policies, procedures, standards of ethics and integrity, using Open Door Policy
- Ability to complete work assignments and priorities using policies, data, resources, and collaboration with managers and co-workers
- Leverages technology, digital tools, and handheld devices for operations, sales planning, real-time decisions, and team adoption
Responsibilities
- Maintains facility and sales floor safety and standards
- Ensures TBC sales floor is organized, stocked, zoned, and merchandised according to company policies, including handling claims, returns, shrink, and damages
- Presents and maintains merchandise by stocking, setting up, cleaning, organizing displays, removing damaged goods, signing, pricing, and securing merchandise
- Monitors tire and battery orders daily, assists with installation appointments, communicates lead time changes and cancellations, makes alternative suggestions
- Assists members with tire maintenance and repair services
- Provides expert member service: greets members, identifies needs, assists with purchasing/service decisions, resolves concerns, recommends products using Sam's Garage and product knowledge, explains warranties
- Drives sales and service excellence by communicating value and collaborating with associates to promote TBC offerings
- Triages and prioritizes service workflow in TBC bays using Sam's Garage, understands service queues, time requirements, prioritizes appointments, re-prioritizes members, makes recommendations to Team Lead/Technicians
- Serves as brand advocate, models high-quality service, develops/influences team members, assists in training, understands roadblocks
- Provides products/services per company policies: assists purchasing/service decisions, completes vehicle service requests/tests, operates equipment safely, receives/stores/disposes merchandise/supplies, maintains documents
- Processes member purchases, assists payments, returns, refunds, exchanges
Skills
Tire Service
Battery Service
Customer Service
Merchandise Presentation
Safety Compliance
Forklift Operation
Hazardous Material Handling
Sales
Product Recommendations
Service Prioritization
Sam’s Garage
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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