Field Service Representative
The Browser CompanySalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Foodservice, Long-term Care, Commercial, Education, GovernmentIndustries
Requirements
- High School Diploma or equivalent
- 2 years of experience (inferred from incomplete qualification)
Responsibilities
- Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
- Communicate total value to the customer to meet their needs and grow sales within existing customer accounts
- Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
- Provide emergency service to existing customers via phone or in person, as needed
- Assist in the installation of equipment and solutions
- Demonstrate safe equipment use, ensuring customers' operations are fully functional
- Manage equipment, parts, and inventory to control costs
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position or does it require travel?
This is a field-based position requiring travel within the Birmingham, Alabama market and surrounding areas, with initial training including 2 weeks at Ecolab Corporate Headquarters in Eagan, Minnesota.
What are the required skills for the Territory Sales and Service Representative role?
Key skills include leveraging tools and technology like tablet and mobile apps for customer visits, problem-solving for maintenance on laundry and dish machines, communicating value to grow sales, providing emergency service, and managing equipment and inventory.
What is the weekend work schedule like?
Generally, 1 in 7 weekends are required based on business demand.
What training is provided for this role?
There is a 12-week initial training program, with 2 weeks at Ecolab Corporate Headquarters in Eagan, Minnesota (travel arranged and paid by Ecolab), and the remaining weeks in-field; Ecolab covers certain travel-related expenses.
What is unique about working in this role at Ecolab?
You gain access to best-in-class resources, tools, and technology while serving as the face of Ecolab in building customer relationships in hospitality, foodservice, and other sectors.
Ecolab
About Ecolab
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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